Sending a get well soon gift or to simply say thank you?
Our mini-posy box contains the sweetest selection of aromatic and seasonal floral ingredients.
Find a fun container, mug or jar, fill with water and place your Botanical posy in your favourite spot to enjoy its beautiful, lasting scent.
** If you select Gift Wrap for a subscription, only the first box will be gift wrapped**
Please note: Our images Posy images are representative. Our flowers selections change weekly, so your posy/flower colours will vary to our images 🥰
FAQS
When are the subscription boxes delivered?
Your first box will be delivered on your selected delivery date. The remaining boxes of your subscription will be delivered monthly.
Please note: we cannot guarantee a delivery date of the remaining boxes. We aim to deliver as close to your original date as possible but as we dispatch in cycles they can be delivered anytime during the month.
Can I change my delivery address?
Of course, simply get in touch with us via our web-chat or e-mail support@flowerbe.co.uk and we can amend your details.
Can I change my posy design?
Of course, simply get in touch with us via our web-chat or e-mail support@flowerbe.co.uk and we can amend your subscription.
How do I cancel my subscription?
Simply get in touch with us via our web-chat or e-mail support@flowerbe.co.uk and can pause or cancel your subscription.
Create a Botanical Posy Bouquet!
Create your own mini flower bouquet by recycling the materials in your FlowerBe Botanical Box! Gift this to someone special or display in your home.
Style #1
STEP ONE: Fold your paper at an angle as shown in the image.
STEP TWO: Place your posy in middle of the paper as shown.
STEP THREE: Wrap one side and then the other to create a cone like shape.
STEP FOUR: Secure with sticker or tape.
Style #2
STEP ONE: Fold your paper in half.
STEP TWO: Position your flowers as shown in the photo.
STEP THREE: Roll your paper and flowers in one direction until the flowers are completely wrapped in the paper.
STEP FOUR: Secure your paper with a sticker and tape.
Please read our General Delivery Information below, and visit our Help Centre for more information.
Will my order arrive on the day I select?
We dispatch our orders with the intention to arrive on your selected delivery date using Royal Mail 24. This can be 24-48hrs before your chosen date. Your order should arrive within 24hrs, however due to delays via Royal Mail or events that are out of our control, we're unable to guarantee delivery on that date. If your order does not arrive within 48hrs after dispatch, please get in touch.
My order has been dispatched but has not arrived?
Due to delays with Royal Mail, your orders may take a little longer to get to you. If your order still has not reached you within 3 days of your delivery date, please e-mail support@flowerbe.co.uk and we can investigate this for you.
I have sent an enquiry but no one has got back to me yet?
We’re currently operating on skeletal staff so it is taking a little longer to get back to customers. We will get back to you as soon as we can!
I accidentally put the wrong delivery address on my order, can I change this?
Yes you can, however ensure that you let us know the correct delivery address at least 48hrs before your chosen delivery date. If we’re notified less than 48hrs before the delivery date, we can not guarantee we’re able to amend the delivery address on your order.
We do not accept any address changes on day of dispatch (1 day before your selected delivery date).
My flowers have arrived damaged or not as fresh as they should be, what do I do?
Apologies that you’re unhappy with the quality of your flowers – we never like to let our customers down! Please be prepared to send us a photo of the flowers within 48 hours of receipt to become eligible for refund or free next delivery. We pride ourselves on delivering fresh flowers. If for some reason you believe they are not fresh or damaged when you receive them, please contact at support@flowerbe.co.uk.
My subscription box hasn’t arrived on my usual delivery date?
We’re sorry to hear that your subscription box has not arrived on time! We’re doing our best to get as many orders out as possible.
Please contact at support@flowerbe.co.uk.
Will my order arrive on the day I select?
We dispatch our orders with the intention to arrive on your selected delivery date using Royal Mail 24. Your order should arrive within 24hrs, however due to delays via Royal Mail or events that are out of our control, we're unable to guarantee delivery on that date. If your order does not arrive within 48hrs after dispatch, please get in touch.
I have not received a confirmation e-mail of my order…
Please check your spam/junk folder on your e-mail, if you’re unable to find a confirmation of your order – please e-mail support@flowerbe.co.ukand we will send along your order information.
Can I get a VAT receipt for my order?
Yes! Please e-mail us at support@flowerbe.co.uk and we can issue this. I’d like to cancel my subscription. We’re sorry to hear that you’d like to cancel your subscription. Please contact support@flowerbe.co.uk and we can process your cancellation within 48hrs.
I’d like to set-up a Subscription; however, I’ve noticed at check-out it says ‘Auto-Renew’...
I do not want my subscription to auto-renew... The disclaimer is there to let our monthly subscribers (who pay a rolling monthly fee of £11.95) that it auto-renews every month. Subscribers that have paid for upfront subscriptions (3, 6 or 12 months) do not get charged again once their subscription ends and is charged once.
I have tried setting up my subscription using my gift card number; however I have been asked for payment details...
I do not want to provide my payment details… Unfortunately, as we host on Shopify - they do require customers to enter payment details even if they’re just redeeming a subscription. If you’d like us to set up your subscription manually, please e-mail support@flowerbe.co.uk.
Do you provide corporate gifting?
Yes we do! We are delighted to offer free samples and customise our service to suit your organisation, brand, message and achieve what you are looking for. E'Mail us on support@flowerbe.co.uk and we will connect you with our dedicated account manager to gather all the details required to create and send a perfect, custom-branded, free sample and look to run a trial with you. This will delight your clients, customers, members, employees or whichever stakeholder you are looking to please over and above their expectations!