Sending a get well soon gift or to simply say thank you?
Our mini-posy box contains the sweetest selection of aromatic and seasonal floral ingredients.
Find a fun container, mug or jar, fill with water and place your Botanical posy in your favourite spot to enjoy its beautiful, lasting scent.
Click here to view our 'Original Botanical Letterbox Posy Gift Subscriptions'
Please read our General Delivery Information below, and visit our Help Centre for more information.
Please read our Frequently Asked Questions below, and visit our Help Centre for more information.
Can I choose the flowers in my box?
We offer the option to choose between designs 'Colourful' or ‘Natural'. Our flower selections are designed by our expert florists every week so at the moment we're unable to allow customers to choose the individual flowers in their box. If you have an allergy to specific flowers, please E'Mail us at support@flowerbe.co.uk and we can ensure the flowers aren't included in your box.
I have not received a confirmation e-mail of my order…
Please check your spam/junk folder on your e-mail, if you’re unable to find a confirmation of your order – please e-mail support@flowerbe.co.ukand we will send along your order information.
Can I get a VAT receipt for my order?
Yes! Please e-mail us at support@flowerbe.co.uk and we can issue this. I’d like to cancel my subscription. We’re sorry to hear that you’d like to cancel your subscription. Please contact support@flowerbe.co.uk and we can process your cancellation within 48hrs.
I’d like to set-up a Subscription; however, I’ve noticed at check-out it says ‘Auto-Renew’...
I do not want my subscription to auto-renew... The disclaimer is there to let our monthly subscribers (who pay a rolling monthly fee of £11.95) that it auto-renews every month. Subscribers that have paid for upfront subscriptions (3, 6 or 12 months) do not get charged again once their subscription ends and is charged once.
I have tried setting up my subscription using my gift card number; however I have been asked for payment details...
I do not want to provide my payment details… Unfortunately, as we host on Shopify - they do require customers to enter payment details even if they’re just redeeming a subscription. If you’d like us to set up your subscription manually, please e-mail support@flowerbe.co.uk.
Do you provide corporate gifting?
Yes we do! We are delighted to offer free samples and customise our service to suit your organisation, brand, message and achieve what you are looking for. E'Mail us on support@flowerbe.co.uk and we will connect you with our dedicated account manager to gather all the details required to create and send a perfect, custom-branded, free sample and look to run a trial with you. This will delight your clients, customers, members, employees or whichever stakeholder you are looking to please over and above their expectations!
